contact us:

phone or text: (701) 231-8782

 ndsu.customer.acc@ndsu.edu

cas virtual meeting request

*please note that texts, emails, and phone calls are only answered during office hours.

hours of operation:
8:00a.m. - 5:00 p.m., monday - friday (fall/spring semester)
7:30a.m. - 4:00 p.m., monday - friday (summer semester and breaks)

addresses:

mailing address:

ndsu dept #3110
po box 6050
fargo, nd 58108-6050

campus address:

ceres hall 302
1301 administration avenue
fargo, nd 58102

staff directory and responsibilities

  • appeals - tuition/fee, late payment fees
  • athletic scholarships
  • bankruptcies
  • financial wellness
  • past due account holds and registration exceptions
  • payment agreements and settlements
  • records retention
  • student account collections - oversight and disputes
  • student communications
  • student finance set up - tuition, student fees, course fees
  • tuition rates and annual review
  • tuition waivers - campus, department, diversity, graduate assistant, sbhe
  • tuition waivers - tracking, apply miscellaneous waivers
  • 1098-t processing and inquiries
  • credit card merchant setup and support
  • marketplace setup and support
  • online (i.e. touchnet) student payments
  • pci compliance
  • reconciliations
  • student finance set up - item types, charge priority, etc.
  • tuition waivers - academic
  • uncashed refund checks
  • cash advances and cash boxes
  • receipt/process scholarships

debra haney
student account specialist
(701) 231-7321
d.haney@ndsu.edu 

video call or im with deb haney via microsoft teams

  • appeals - tuition/fee
  • bank deposits
  • departmental draws
  • international student sponsored billing
  • military billing liaison
  • short-term loans
  • telephone reception
  • waivers - nd national guard, fire fighter, law enforcement, international
  • department deposits and payments
  • journal entries
  • late payment fee assessments
  • monitor bank accounts
  • payment plans - set up and communication
  • reconciliations - bank, collection agency, credit cards and online payments
  • transfer to student account (i.e. idb) forms
  • uncashed refund checks
  • receipt/process scholarships
  • receipt/process student payments
  • receipt/process incoming ach payments
  • department deposits and payments
  • website updates
  • accounts payable processing
  • collaborative ndus billing
  • diploma holds for non-payment
  • direct deposit set up
  • monthly billing statements - corporate accounts
  • past due account collections
  • payment arrangements for former students
  • receipt/process corporate account payments
  • refund check distribution
  • third-party billing (e.g. employers)
  • tuition waivers - employee, staff/dependent
  • financial reports
  • journal entries
  • monthly billing statements - students
  • new account set up
  • nsf checks
  • payment plan - set up
  • perceptive content liaison
  • post charges/credits - student and corporate accounts
  • reconciliations - credit cards and online payments, daily deposits
  • refunds to student accounts
  • student finance set up - tuition and fees, semester rollover, troubleshooting
  • website updates
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